At MUPoints, we want your shopping experience to be simple, secure, and hassle-free. Our checkout has been designed to provide a smooth and reliable payment process, so you can shop with confidence.
Accepted Payment Methods
We accept a range of secure payment methods, including:
- Visa
- Mastercard
- American Express
- Discover
- Diners Club
- Apple Pay
- Google Pay
- Shop Pay
Payment Processing
All prices displayed on our Website are in British Pounds Sterling (GBP). Payment is taken in full when you place your order.
Depending on your bank or payment provider, you may notice a temporary authorisation before the payment is fully processed. This is a standard banking procedure and will usually be released automatically.
Secure Payments
Your privacy and security are important to us. All payments are protected using industry-standard SSL encryption and are processed through trusted payment providers. MUPoints does not store your full payment card details on its servers.
Payment Issues
If you experience any difficulties during checkout, please check that your payment details are correct and that your card issuer has not declined the transaction.
If the problem persists, please contact our customer support team at info@mupoints.com, and we'll be happy to assist you.
Fraud Prevention
To help protect our customers and prevent fraudulent transactions, we may carry out security checks on certain orders. Where necessary, we may contact you to confirm a few details about your order before it is dispatched.
Contact Us
If you have any questions about payments or your order, please contact us:
Company name: MUPoints
Address: 336 Grimshaw Lane, Middleton, Manchester, M24 2AU, United Kingdom
Phone number: +44 7458 114653
Email: info@mupoints.com
Customer service hours
Monday to Friday: 8:00 – 17:00
Saturday and Sunday: 9:00 – 16:00
Average response time: within 12 hours.